Responsible Gaming
Our Commitment to Responsible Gaming
Gambling Should Be Entertainment, Not Income
Online pokies and casino games should only be played as a form of entertainment for fun, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gambling. If you are under the legal age, please do not access our services. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know? Problem gambling can develop gradually. If you experience any of the following, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding gambling activity or lying about the time and money spent gambling
- Neglecting family, work, education, or other important responsibilities
- Borrowing money, using credit, or experiencing financial difficulties due to gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Using gambling to escape problems, stress, or negative emotions
- Failed attempts to cut back or stop gambling
- Jeopardising relationships, career, or educational opportunities
Self-Help Tools & Features
We provide a range of responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a daily, weekly, or monthly period
- Loss Limits: Set a maximum amount you are willing to lose within a specified timeframe
- Reality Checks: Receive regular notifications reminding you of how long you have been playing and how much you have wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform if you need to take a break
- Account Cooling-Off: Take a break from gambling for a set period without closing your account
We encourage you to use these tools proactively to manage your gambling responsibly.
Support & Help
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free confidential counselling and support for problem gambling
International Support Services
- GamCare (United Kingdom): www.gamcare.org.uk — Free support for problem gamblers and their families
- GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme for online gambling
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and support for problem gambling
- National Council on Problem Gambling (United States): www.ncpgambling.org — Problem Gambling Helpline: 1-800-522-4700
Take Action Today
If you believe you have a problem with gambling, do not hesitate to seek help. Problem gambling is treatable, and support is available. Contacting a professional counsellor early can make a significant difference.
Remember: Asking for help is a sign of strength, not weakness. You are not alone, and there are people ready to support you.
Last updated: 2026. For more information about responsible gaming, visit Gambling Help Online at www.gamblinghelponline.org.au